North Devon Council currently provides face to face customer services at Lynton House, Barnstaple on Mondays, Wednesdays and Fridays 9am – 1pm. We provide help and assistance to customers across all our services for those where online or phone contact is either not possible or appropriate.
We are considering moving and expanding this service. We are looking at relocating to a vacant unit within Green Lanes Shopping Centre. Green Lanes Shopping Centre is centrally located in Barnstaple, it has plenty of carparks nearby, and has public transport links. As you may be aware, NDC own the shopping centre and there is an opportunity to utilise an unoccupied store.
"We are proposing to extend our customer services face-to-face opening hours to Monday to Friday, 9am – 5pm. Alongside this we will create working spaces to enable officers from across various services to be available to assist customers face to face, with private facilities where needed.
To ensure the service we provide fits the needs of our residents we would like your input. What do you think of this proposal? Please help us by taking part in this Community Hub (microsoft.com)
This consultation starts on 30 October 2023 and closes on 11 December 2023. Results will be published once the consultation period ends.
To obtain a physical copy, residents are encouraged to visit Lynton House in Barnstaple."